Shop FAQs
Here are frequently asked questions for shop.


Here are details about faqs

  • How will I be notified when there is an order?
    As soon as the order is placed, you will be sent an email from The email will
    include all order details, including the product(s) purchased, the recipient’s name and address, the
    sender’s name and their message to the recipient, and the order instructions, if any, such as the
    requested delivery date.
  • How should the products be packaged?
    Your standard gift packaging is ideal. Remember, the sender is purchasing this gift for someone
    else and they want it to look attractive and professional.
  • Do I have to include anything else with the package?
    There are two labels that must be attached to the package:

    1. Order tag: The order notification email will include a Givopoly order tag. Please print and cut
    out the tag and attach the bottom part to the package. If you cannot print it, please create
    your own tag and attach it to the package. Please write the following information on the tag:

    - the order number
    - the delivery date
    - your company name

    2. Bar code (effective February 1, 2023): On the day before delivery, our courier
    company, Trexity, will email you a bar code. Please print and cut out the bar code and
    attach it to the package.
  • When will Givopoly pick up the gift(s) for delivery?
    Please have packages ready to be picked up no later than 10:00 a.m. on the date of delivery.
  • What if I have questions or concerns about an order?
    Call the Givopoly Support direct number at 613-702-1132 or send an email to
  • How and when will I get paid for my orders?
    We provide express payment by direct deposit 7 days after an order is delivered.
    Full details about your orders, gross revenue, and payments can be viewed in the Vendor

    View Givopoly Partner Agreement